Privacy Policy

This privacy policy describes how Waltham Water Filtration Co. collects, uses, and protects information you provide through this website. By using the site or submitting a quote request, you agree to the practices described here.

Information we collect

When you submit a quote request, we collect the information you provide: your name, phone number, email address, the service you are interested in, and a brief description of your request. We may also collect basic technical information such as the pages you visit on this site.

How we use your information

We use the information you submit to connect you with an independent service provider who can discuss your water filtration, water softener, or water testing needs. Your contact details are used to reach you about your request. We do not sell your personal information.

How we share information

To fulfill your request, we share the details you provide with independent service providers in our network so they can contact you. We may also use third-party tools (such as a customer relationship management system) to manage and respond to inquiries. These providers are expected to handle your information responsibly.

Data retention

We retain inquiry information for as long as reasonably needed to respond to your request and for legitimate record-keeping purposes, after which it is removed or anonymized.

Your choices

You may choose not to submit a request. If you have already submitted one and want it removed, contact us and we will take reasonable steps to delete your information where applicable.

Contact

Questions about this policy can be directed to Waltham Water Filtration Co., 102 Clematis Ave, Waltham, MA 02453, or by phone at (781) 226-3613.